top of page
  • How do I check the availability of items for a certain date?
    If you already know your event date and want to see which items are available for that specific day, it is easy! You need to give us a call or send us an email to info@glamorousoccasions.ca
  • What are your cancellation and change policies?
    An Administration Fee of 5% (minimum $35.00) will be applied to any cancelled order, provided we have received cancellation notice at least 2 weeks prior to the delivery or customer pick-up date. A 50% charge applies with less than 2 week’s notice of the delivery or customer pick-up. Orders cancelled with less than 48 hours notice prior to the delivery or customer pick-up date are subject to a 100% cancellation charge. 100% cancellation charge applies for any orders which have been staged (which means that the truck has been loaded or the order has been prepared), or cancelled on delivery at the customer’s site regardless of equipment delivered. Some exceptions apply. Refunds are not issued for rental items returned unused. It is your responsibility to check your invoice prior to delivery to make sure that any human error in order entry is corrected. We will pack and deliver the items listed on your invoice. Glamorous Occasions is not responsible for items assumed to be rented which are not on the order.
  • Where do I pick up the rental items?
    We are located in Southwest Calgary, once we have your order ready, we'll let you know the address
  • When should I reserve my items?
    As early as you can! Early reservations are always advisable to avoid disappointment.
  • Where are your terms and conditions?
    Click here for our terms and conditions.
  • Is there a rental minimum?
    No, you can rent only one item
  • Can I rent items directly from you and not from the website?
    Of course! Please call or email us and we will be happy to help guide you through choosing the perfect items to rent for your event.
  • How can I order a cake?
    Please go to www.glamorouscakes.ca
  • Do you require setup?
    Setup prices vary from event to event and number of attendees Please contact us directly for setup pricing. info@glamorousoccasions.ca 403-619-5081
bottom of page